Question 1

How do I upgrade CM Download Manager?

Accepted Answer

To upgrade from the free version to the pro you need first to deactivate and delete the free version. All terms that have been created with the free version will be automatically transferred to the pro. You can them download the pro edition from CreativeMinds customer dashboard and install it. For the plugin to work you need to activate the license. Here is a video explaining this: https://creativeminds.helpscoutdocs.com/article/411-general-support-how-to-install-and-update-your-cm-wordpress-plugin

Question 2

Is it possible to localize the Download Manager for languages that don't appear on the list?

Accepted Answer

Language files are located under the /lang directory in the plugin. You can take any existing .po file and change the non English description to your custom language. You can then use a po to mo converter like in here https://po2mo.net/ to create the mo file. After creating these two files, copy them to the language directory. You are also welcome to send them to us so we can include them in the plugin pack.

Question 3

Is there a way that users can download files without logging in?

Accepted Answer

Sure. Only users who need to upload files or users who want to post a support question in the downloads dedicated forum need to log in. All other users can download files without logging in. You can define access permission for each download or for all downloads in the plugin settings. Access permissions can limit which download is visible for which user.

Question 4

Can I add custom CSS to my downloads landing pages?

Accepted Answer

Yes. In the plugin setting you have a tab for custom css where downloads landing pages as well as the general downloads directory can be customized to suit your theme. This will enable you to change css on the fly. You can also rewrite css in your theme css using the same classes and making sure it loads after the plugin css. The last option is to edit the plugin css located in /view/resources but this is not recommended since each time we update the plugin you will need to review your changes.

Question 5

Is it possible to upload zip folders to the downloads directory?

Accepted Answer

Absolutely! If you want to allow users to upload multiple files to your downloads directory, for example a bunch of software files or musical tracks, zip folders will provide the ultimate solution. They will save you and your users both time and storage space. Zip folders can easily be created on your computer and then uploaded and downloaded either individually or in bulk.

Question 6

Which file extensions can users preview?

Accepted Answer

Users can preview: Documents (using Google Docs) – doc, docx, xls, xlsx, ppt, pptx, pdf, pages, ai, psd, tiff, dxf. Audio and Video (using embedded players) – mp3, mp4, ogg, wav, wma, web, flv, rtmp.

Question 7

How does the BuddyPress integration work?

Accepted Answer

Performing the CM Downloads Manager and BuddyPress integration allows your users to quickly login to your file sharing directory using their BuddyPress profile. This is recommended for site that use the BuddyPress forum system and want to add a file sharing option.

Question 8

How do I restrict downloads access to specific user groups?

Accepted Answer

The first thing to do is to adjust the plugin to support logged in users only. Then, under user groups, you can create different groups and specify which users belong in which group. Next, when creating a new file for download, you can assign each file to a specific user group. Users in that group will be able to view and download the file, while all other users will be denied access.

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